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Buyer Frequently Asked Questions

1. Why should I use a mortgage broker instead of going directly to a mortgage lender?
2. Doesn't it cost more to go to a broker?
3. Why would mortgage lenders allow brokers to bring them loans?
4. I'm in Louisiana, but not near your office. Can you still find me a loan?
5. What will an underwriter look for?
6. What is the best lock-in strategy?
7. Can I lock-in a rate and then go shop for a home?



1. Why should I use a mortgage broker instead of going directly to a mortgage lender?

Quick answer: Selection and Service! It is important to note the difference between a mortgage broker and individual mortgage lenders. We have dozens of lenders to whom we can broker your loan, and from which we can shop for the best rate. If your loan is not approved by one lender, we can shop your loan somewhere else, finding another lender better suited to your particular situation. A mortgage lender has only a few sources of money. If you're turned down, you're turned down.

Unlike most mortgage lenders, we provide very personalized service. Your loan originator handles your account on an individual, one-on-one basis. You have a name and a real person to call, not some out-of-state voice on the phone or email address on a website. Your originator looks out for your best interests, finding you the best possible loan based on your needs and wishes. They handle all the details, making the loan process smooth and easy for you. If you have any challenges in your file, your originator is your advocate. They work exclusively for you, using their expertise to do everything possible to get the loan you want. They do not get paid until and unless your loan closes. On the contrary, agents working at individual lenders are most likely on a salary plus commission, so therefore are paid something whether you close or not. And after all, they work for the lender, not you.

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2.
Doesn't it cost more to go to a broker?

No. Whether you go to a mortgage lender or a mortgage broker, the same number of people work on your loan. Whether working for the lender or broker, a loan officer, a loan processor, an underwriter, and their respective managers all need to be paid. They all have desks, use phones and computers and take up office space, regardless of where they work. It costs the lender the same amount to make your loan either way. Also, since lenders want to encourage brokers to bring them loans, and since their costs of doing business through brokers are no more than doing business directly, they cannot afford to discourage their brokers by undercutting their prices.

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3.
Why would mortgage lenders allow brokers to bring them loans?

Mortgage lenders offer you the same products at the same price through brokers by offering the loan to the brokers at a wholesale price. Without any out-of-pocket costs, lenders instantly have an unlimited staff of sales people, and no liability for them if they do not produce. Lenders who offer their loans through brokers as well as through their own staff typically do the vast majority of their business through brokers.

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4. I'm in Louisiana, but not near you. Can you still find me a loan?

Yes! We are licensed to handle loans anywhere in the state. In fact, many of our loans are for properties not in the immediate vicinity. We have long-standing relationships with appraisers and other real estate professionals all over Louisiana, allowing us get your loan processed and finalized quickly.

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5.
What will an underwriter look for?

Underwriters work for the lender and must decide to approve your loan - or not. They will evaluate your loan application and documentation to see if your criteria meet the minimum guidelines for the specific loan program you are requesting.

In general, they will look at three overall areas:

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6.
What is the best lock-in strategy?

The best lock-in strategy depends on your particular needs and circumstances, as well as market timing.

One point is very important here. All other things being equal, the longer the lock period, the more the loan will cost you. Why? You are obviously asking the lender to assume the risk of a market change. If the lender guarantees you a rate for 15 days, the market will not likely change much in that 15 days and to some degree it is predictable. But a 30-day lock means the lender is stretching his exposure out into a time where rates are less predictable.

So the first rule of thumb is that, unless rates are fairly certain to rise before you can get your loan closed, it is best to wait until you are nearly ready to close and then lock, as you will get the most favorable price.

The market fluctuates daily, however, or even hourly at times. When you see a lender warn that "rates may change without notice," they really mean it. When your loan goes into process, your loan officer needs to be aware of what type of loan you have asked for, how market forces will affect rates in the very near future, and whether your particular program is sensitive to rate changes. (In general, fixed-rate programs fluctuate more than adjustables.)

Typically, if rate increases appear imminent and you need to close escrow on a schedule you don't control (in the case of a purchase, for instance), you should lock-in early. If you have the luxury of waiting out market fluctuations or you feel certain that rates are stable or headed down, then wait. However, your loan officer should review your file and market conditions every morning. If things change, your strategy can change in midstream. There may only be a period of a fraction of an hour to lock you in if the market goes haywire. Stay in touch, and your loan originator will make sure they do, too.

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7.
Can I lock-in a rate and then go shop for a home?

Yes, but if you read the answer above you will see that it can be very expensive. It is generally only a good idea if you think rates are going up steeply in the near future. If you want to lock for more than 45 days, you may even have to pay a fee up-front prior to finding your home.

We rarely recommend this strategy, but sometimes it's appropriate.

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